Bit strong shock experienced from charger and laptop while plugged in

Discussion in 'Razer Support' started by muqthar77, May 17, 2019.

  1. muqthar77

    muqthar77 New Member

    Hi, I got a new razer 15 base gtx1060 Variant. I’ve been using it for 3 days and suddenly today I experienced shock from laptop and charger when I was connecting it to the power supply . Even though the plugs switch was off I experienced shock from charger and after sometime I switched it on and my laptop also gave shock.. ps: I experienced this in a different place which is not where I usually work with my laptop. It happened at My uncles house . But I didntvexoerienced anything like this when I was using my laptop at my place . What is the problem here?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Let me look into this. Can you send over the serial number of your Blade through a PM? I'll take it from there.
     
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