Black screen | Razer Insider

Black screen

  • 22 May 2021
  • 3 replies
  • 952 views

I've had this 2500 computer for no less than a month and it has already started to give me black screens a few times each week. No wonder warranty is so expensive its clearly needed.

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3 Replies

have you found a solution bc i am having the same problem alot and think it could possibly be linked to overheating
I've just posted about this. Do you use a magnetic palm rest? Or have anything magnetic near the touchpad? The close lid switch seems to be a magnetic switch, so if you're putting a magnet near the touchpad, it'll turn the screen off and send the laptop to sleep!
Userlevel 7
Hey Kobusi02 an villeNapierGreenfront293! Have you submitted a case to our Support Team? If you haven't, please click this link. Otherwise, send me a PM, including your device's serial number. I'll be locking this thread now.