Hi, So I've had the Blackshark V2 Pro headset for a couple of months now, and I'm very impressed with the audio quality and comfort. Razer Synapse seems to do the job it needs to do, and that's fine. My main issue with the headset though, is how it interacts with Nvidia Shadowplay. First things first. Razer Synapse recommends using THX Spatial Audio as your main audio device. Fine, I set it to that in Windows. Unfortunately, if you do this, Nvidia shadowplay will not record any audio from your computer. To fix this, you need to play audio through the Razer Blackshark V2 Pro audio source. Now, this creates a couple of issues. Firstly, if you want to use any settings from Razer Synapse (EQ Mix, surround sound etc) you cannot. All of those audio enhancements are run through THX Spatial Audio source, which means that you can't use Razer Synapse for anything. Secondly, it seems that audio quality will degrade over time, or randomly. These issues are: overall volume becoming quieter, as well as a lot of static coming through the headset. Both these issues are fixed by swapping to THX Spatial Audio, then back to Razer Blackshark V2 Pro. A "solution" that has been suggested is to leave your Primary Audio Source as THX Spatial Audio, then going into your PC settings and navigating to Settings > Sound > Advanced Sound Options> App Volume Device Preferences and changing the Output for Nvidia Container to Razer Blackshark V2 Pro. This fixes the main issue...temporarily. The main problem with this, is that after a computer restart, the audio setting here seems to reset, meaning that you need to apply this every time you restart your computer. Other troubleshooting steps I've taken are: reinstalling the headset drivers, reinstalling razer synapse, updating the headset. So, can someone PLEASE help me out here? I am very close to returning this headset, as much as it pains me to say so. I really like the headset overall, but not being able to record my games with audio without it being an absolute ball-ache is becoming a dealbreaker.