BlackShark v2 pro power button | Razer Insider

BlackShark v2 pro power button

  • 24 February 2021
  • 9 replies
  • 159 views
H
Hi all!
I have question about power button - do you have any problems with it?
I bought my headset in on of the biggest eletronic sellers in Poland - after a 1h of use i heard a wobbeling sound in left earpiece - after a short inspection it was power button. Next Day i exchanged my BlackSHark to a new pair. And when i got home i had the same problem. Today I made a full return - and order the 3rd pair in another shop.
Is it normal or i just had bad luck?

Stay safe and have a nice day!
This topic has been closed for comments

9 Replies

K
I have same issue from the beginning of usage. u can feel with ur finger, that the button is a bit loose and hear a clackering by slightly moving it.

I made a ticket at support and i hope to get an answer, if its 100 out of 100 oder 100 out of 10000000 pieces. I am afraid of 100/100, cause i like the rest of it!

greetings from germany


p.s. vid from mine
P
Hello Knusperbaer,
and did you get an answer? :)

BR // Patrycjusz
D
i have the same issue, buyed it 1 day ago.
Maybe Razer will respond to it??

My Arctis 7 has a better button....
Maximusisback
Rank
Userlevel 7
I've let the team know this issue, you should have an official answer soon.
Razer.Caziel
Userlevel 7
This may be a batch issue. I'll keep the thread open, but please send me your ticket numbers if you have one already. I'll need those to get the attention of our engineers. To initiate a PM, click on my name, then select Start a Conversation.
G
Also having this issue
Razer.Caziel
Userlevel 7
gamerguy8114
Also having this issue

Please send me the serial number of your headset and a short clip detailing the issue. I can use those to submit a ticket on your behalf. To initiate a PM, click on my name, then select Start a Conversation.
G
I sent you a PM.
T
Maximusisback
I've let the team know this issue, you should have an official answer soon.


I'm having the same issue, do you have an official answer from your team yet?
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