Blackshark v2 pro unbalance sound

I just receive my blackshark v2 pro, and test the THX 7.1 by Synapse, and found the left side always louder than right side.
what happen?

No.

Yes, V2 pro.

Yes, other razer model headphone.

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Yes have the same problem. But my headset is higher sound on right side... Bought them today!

I made a clean/full delete the synapse, restart and download the latest version

edgarlau
I made a clean/full delete the synapse, restart and download the latest version

Done that two no change. Did it work for you?
Does your 3.5 mm work right? Mine does not.

Densvenske
Done that two no change. Did it work for you?
Does your 3.5 mm work right? Mine does not.

re-install work for me
hmm....not yet test 3.5mm=0=

edgarlau
re-install work for me
hmm....not yet test 3.5mm=0=

Please do

I send mine back in the week because of this problem. I mayby got a Monday ex

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