Please could someone confirm how many virtual speakers the Blackshark V2 Pro should have when in 'Game' mode? This is related to a support incident, not because I'm too lazy to read the technical specifications! :)
If you could add a screenshot of Synapse to confirm your answer that would be extremely helpful!
Very many thanks in advance.
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Userlevel 2
https://imgur.com/a/8IxaGgW
I have 5 virtual speakers. but some videos have 7
I have 5 virtual speakers. but some videos have 7
Sounds like you have the same bug as me then. It should have 7 virtual speakers, as per their website:
https://mysupport.razer.com/app/answers/detail/a_id/3879/~/how-to-activate-thx-spatial-audio-on-the-razer-blackshark-v2-series
I've had a support ticket open since July and they've been unable to fix it.
https://mysupport.razer.com/app/answers/detail/a_id/3879/~/how-to-activate-thx-spatial-audio-on-the-razer-blackshark-v2-series
I've had a support ticket open since July and they've been unable to fix it.
Userlevel 2
on some youtube videos, the game mode looks more ridiculous. i hope razer fixes the problem
It's still not fixed, and I reported it in July!! Synapse still does not behave as shown on their website (https://mysupport.razer.com/app/answers/detail/a_id/3879/~/how-to-activate-thx-spatial-audio-on-the-razer-blackshark-v2-series).
I guess this should be a big warning to anyone thinking about buying their top headset....don't, it's not working correctly!
I guess this should be a big warning to anyone thinking about buying their top headset....don't, it's not working correctly!
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