Recently purchased a V2 and the THX feature is not working. There is no sound when I switch my playback device to THX Spatial Audio, even though the green bar on the windows sounds tab is fluctuating. There is only a bit of white noise when I max the volume dial on the headset. Also tried and returned a V2X because the 7.1 feature was also not working on my laptop. Nothing I have attempted has done anything to fix the problem.
Steps I have taken:
- Restarted my PC
- Reinstalled Razer Synapse 3
- Disabling all other playback devices
- Disabled WavesMaxx Audio
- Restarted Realtek Audio
Anything else I should do to get THX Spatial Audio to work?
Edit: I would like to mention that Stereo (labeled as USB Sound Card) works perfectly fine.
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Userlevel 5
Did you enable the THX from Synapse or through the sound card? PM me the serial number of your device so I can verify its model and advise you accordingly. I'd also appreciate it if you can send me a screenshot of your sound control panel for further review. Let's pick it up from there.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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