Blackshark v2 wired has unbalanced audio

Discussion in 'Razer Support' started by Geydan, Sep 26, 2021.

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  1. Geydan

    Geydan New Member

    Recently the audio has been off balance in my blackshark v2 and I don't know why. It seems to switch between going quiet in my right ear then going quiet in my left ear while the right side goes normal again. At first I thought it was random but I notice it happens when I take the headset off then put it on again. The only fixes I have seen have been to change the balance in the sound settings but it is very annoying because I am constantly changing the balance to fix the lopsided audio. Does anybody know any permanent fixes?
     
  2. Razer.Xenon

    Razer.Xenon Active Member Staff Member

    Isolate the issue by following the steps on this page. Should the issue persists, PM me the serial number of your headset. That way, I can verify its model and find a solution to this problem.

    *Thread locked to curb the conversation to PMs.
     
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