BlackWidow 2014 double-typing (and Synapse issues) | Razer Insider

BlackWidow 2014 double-typing (and Synapse issues)

  • 23 February 2019
  • 3 replies
  • 14 views
K
Hello,
I bought a Razer BlackWidow sometime 4 years ago and until recently everything worked fine.
However, a month ago my keyboard started double typing characters.
First I thought it was the switches since it's rather old now, but I find it hard to believe that 90% of switches just decided to malfunction at the exact same time which led me to believe it's some kind of a driver issue.
And that's when I found out that Razer Synapse doesn't even show any of my devices (I have a Razer Abyssus as well). I can confirm it has worked well in the past because I remember adjusting those pulsating lights through it. I however can't confirm it has been on Windows 10, maybe it was 7 or 8.
I have tried all the solutions I could find - deleting Synapse entirely, uninstalling HID devices, deleting every registry entry connected to Razer, different USB ports, running the app as admin, changing language and keyboard options... nothing worked.
Only thing I managed to achieve is to get my mouse driver showing correctly in the device manager, but my BlackWidow driver shows under Mice and pointing devices (although it is shown as a keyboard under Devices and printers) and therefore uses the Windows self-installed HID keyboard driver.

So in the end, I still have a keyboard that doubletypes constantly - which made me spend more than 20mins writing this post - and my macro keys are useless since I can't map them through Synapse.
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3 Replies

R
Userlevel 6
Hello there! Have you tried to use it with another PC? Does it still do the same thing? Let me know how it goes.
K
Well it took me a few days but I finally managed to find another PC to try this with.
It should be noted that this was performed on a Windows 7 in lack of a better option.
I installed Synapse and as soon as I plugged in my devices it asked for an update (as it did on my original computer) but this time when the update finished - voila! Everything showed correctly allowing me to temper with all those fancy stuff (*as can be seen below).
I still don't understand why my mouse and keyboard drivers in device manager are showed in both each others categories but hey - if it's stupid and it works, it's not stupid.
What stayed the same, unfortunately, was the double-typing so I guess that confirms it to be a hardware issue and since my guarantee expired a few years ago I'll just have to save up for a new keyboard.
I would like that new keyboard to be a Razer one as well, but I'm a bit - read that as 'a lot' - sceptical of it being recognized by Synapse on my Windows 10 and what is a fancy RGB 10+ macros keyboard without Synapse?

R
Userlevel 6
kikiriki11
Well it took me a few days but I finally managed to find another PC to try this with.
It should be noted that this was performed on a Windows 7 in lack of a better option.
I installed Synapse and as soon as I plugged in my devices it asked for an update (as it did on my original computer) but this time when the update finished - voila! Everything showed correctly allowing me to temper with all those fancy stuff (*as can be seen below).
I still don't understand why my mouse and keyboard drivers in device manager are showed in both each others categories but hey - if it's stupid and it works, it's not stupid.
What stayed the same, unfortunately, was the double-typing so I guess that confirms it to be a hardware issue and since my guarantee expired a few years ago I'll just have to save up for a new keyboard.
I would like that new keyboard to be a Razer one as well, but I'm a bit - read that as 'a lot' - sceptical of it being recognized by Synapse on my Windows 10 and what is a fancy RGB 10+ macros keyboard without Synapse?



Thanks for the update. It should be recognized. You can do a repair or a reinstall of Synapse and see if it helps. If it still doesn't, please send me a PM with the build number of Windows 10 and Synapse 3. Let's continue there. make sure to include the link to this thread for reference.
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