Blackwidow 2019 keeps disconnecting | Razer Insider

Blackwidow 2019 keeps disconnecting

  • 25 February 2021
  • 4 replies
  • 6 views

Hi!

I bought a new Blackwidow 2019 like a month ago and a few days ago it randomly started disconnecting every 5 seconds or so. Also Synapse 3 doesn't detect it anymore or if it does, it also disconnects after a few seconds.
I tried everything (completely uninstalling Synapse 3, reinstalling Synapse 3, updating Synapse 3, updating Windows, uninstalling device from PC etc) but nothing really helped.

Does anyone have the same issues or maybe even fixed it?

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4 Replies

hi
I have the same probs. here
w8 over 2 month and still no answere from sup
i got a support ticket and now they'll replace the keyboard, maybe hit up the support again?
Merhaba, bende bu sorun var. Makro ve çözüm yok ve ürünü hemen iade etmek istiyorsunuz. Yeni diziye bakın.
and i changed but i added a macro and disconnected started