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Blackwidow Alt+Tab

Discussion in 'Razer Support' started by .Entropy., Feb 23, 2020.

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  1. .Entropy.

    .Entropy. New Member

    Hello- When I use my Blackwidow Elite and Press Alt Tab, to switch windows, the windows flicker between the window I intended to go to and the window that I pressed Alt Tab. When I try this on another keyboard, this doesn't happen, and I've played with the settings, reset them to their originals, and used them on other (windows) devices, and they all have the same issue, and It doesn't matter if they do or don't have chroma. I've also tried force-restarting my computer, Synapse, and Razer central, and I've uninstalled it and re-installed it to no avail. Advice?
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your Razer Blackwidow's concern. That is odd. Does the issue persist while the Razer Synapse is closed/disabled? Please send me a video showing the issue together with your keyboard's serial number via PM. Let's continue from there.
     
  3. .Entropy.

    .Entropy. New Member

    Yes. It does continue. I'm trying to PM you but am having some problems.
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Oh! Please click this link or go to my profile and select "Start a Conversation" which is under the information tab. By the way, save the video/screenshot via Google Drive, Dropbox or other online drive accounts and include the link in your PM.
     
  5. .Entropy.

    .Entropy. New Member

    When I try to submit it, there's a popup that reads 'acess denied'
     
  6. .Entropy.

    .Entropy. New Member

    Is there an email I can send the info to?
     
  7. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for letting me. You can use this link to select your preferred way of contacting Razer. I'll send you a PM instead. I'll wait for your follow-up.
     
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