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Blackwidow Chroma flickering and not clicking.

Discussion in 'Razer Support' started by Ovol1, Oct 25, 2018.

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  1. Ovol1

    Ovol1 Active Member

    I've been using my Blackwidow Chroma for a decent amount of time now and I've only had small problems with it. Recently however the keys seem to have rapidly deteriorated. A number of them have lost their tactile click making them mushy and without feedback until the key is bottomed out. This makes gaming and general use a massive pain and even though the key registers I'm not sure how long they will continue to do so.

    Whats even more annoying however is the fact that certain keys, mainly V and Y have now got broken RGBs. The keys are unable to display the correct colour on whatever light I change them too and constantly flicker. They are also two of the keys that no longer click like they're supposed to.

    I've tried contacting the Razer support but I can't submit a request for help without a date of purchase. It was a gift for my birthday on 25/05/2016.

    I've been having this issue for months now and can't cope with it for any longer.

    Any help or advice would be greatly appreciated.
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hola, @Ovol1! Can you send me a direct message of the Serial Number of your Razer BlackWidow Chroma? Let's see what we can do with this.
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