Blackwidow Chroma V2 doesnt work anymore | Razer Insider

Blackwidow Chroma V2 doesnt work anymore

Z
At first it all worked fine but when i was starting a game the lighting suddenly went off.
I didnt think much about it but soon realized my keyboard wasnt reacting anymore.
I tried plugging it out and back in but it didnt work.
All that came was "Razer Bootloader".
In my device manager it was also only shown under unknown devices as "Razer Bootloader".
Tried uninstalling every razer programme and reinstalling it but it didnt help.
Also tried to use it on a diffrent pc and it also didnt work because there was apparently no driver installed even though there was.
Does anyone know what i could do to fix this?
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3 Replies

R
Userlevel 6
Hello! Can you send over the serial number of your Blackwidow Chroma V2? I'll assist you from there.
Z
Razer.RedPanda
Hello! Can you send over the serial number of your Blackwidow Chroma V2? I'll assist you from there.

Thanks for trying to help but managed to fix the problem with the help of the live support but still thanks 🙂
R
Userlevel 6
Zhiend_OW
Thanks for trying to help but managed to fix the problem with the help of the live support but still thanks :)

Thanks for the update. No worries. Let me know should you need more help.
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