Blackwidow Chroma V2 doesnt work anymore

Discussion in 'Razer Support' started by Zhiend_OW, Jun 14, 2019.

  1. Zhiend_OW

    Zhiend_OW New Member

    At first it all worked fine but when i was starting a game the lighting suddenly went off.
    I didnt think much about it but soon realized my keyboard wasnt reacting anymore.
    I tried plugging it out and back in but it didnt work.
    All that came was "Razer Bootloader".
    In my device manager it was also only shown under unknown devices as "Razer Bootloader".
    Tried uninstalling every razer programme and reinstalling it but it didnt help.
    Also tried to use it on a diffrent pc and it also didnt work because there was apparently no driver installed even though there was.
    Does anyone know what i could do to fix this?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello! Can you send over the serial number of your Blackwidow Chroma V2? I'll assist you from there.
     
  3. Zhiend_OW

    Zhiend_OW New Member

    Thanks for trying to help but managed to fix the problem with the help of the live support but still thanks :)
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. No worries. Let me know should you need more help.
     
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