BlackWidow Crhoma V2 Blacket out

Discussion in 'Razer Support' started by nehrso, Mar 15, 2018.

Thread Status:
Not open for further replies.
  1. nehrso

    nehrso New Member

    Hi everyone, i have a blackwidow chroma v2 that was working just fine until yesterday. Today i doesn`t seen to be receiving any energy.
    I tried changing ports to a usb 2.0, 3.0 and 3.1. I tried reinstalling synapse.
    Even in the device manager it won`t recognize.
    I brought the keyboard in the USA at bestbuy, but i live in brazil, so razer won`t give any support as i`m in another country.
    Does anybody had this issue before?
    Thanks in advance.
    Alan
     
  2. ARMOR_152

    ARMOR_152 Well-Known Member

    Are you using Synapse 2 or 3? You could try uninstalling 3 and install 2 and see if it works.
     
  3. nehrso

    nehrso New Member

    yes, i tried both 2 and 3. i tries in 2 other computer to. i doesn`t seen to receive any energy the 3 computers didn`t recognize it in windows.
     
  4. Razer.Winteryang

    Razer.Winteryang Ice Bear Staff Member

    Hey there! I sent you a message so I can assist you further with this.

    ~Moving this to the support board for visibility.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >