Blackwidow keyboard : few keys repeting themselves | Razer Insider

Blackwidow keyboard : few keys repeting themselves

  • 27 September 2019
  • 5 replies
  • 4 views
E
Hello!

I am new here because I recently had an issue with my keyboard.
A few keys (mostly "a", "c", and "b") repeat themselves a few times (2 to 4 times) when I press them, but not everytime. It started very rarely with the b (maybe 1press / 20), but now it is getting very frequent (like 1/4 for the b, 1/6 for the a...). It's really anoying when I'm trying to write stuff (I am actually writing a memoir, so the pain is huge).

Do you know if it could be anykind of software issue, or do I have to change my keyboard?
I bought it like 4years ago. I also tried to clean it, but nothing changed.

Thanks for your help.

Have a good day
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5 Replies

R
Userlevel 6
Hi there! Does the same issue happen if Synapse is closed? Also, have you tried plugging it to another PC to see if the issue persists?
E
Hi

I tried both things you told me, and it keeps doing it in both case.
Are the switches changeable?
R
Userlevel 6
Thanks for the update. Since the issue persists then it is most likely already a hardware defect. The switches are not changeable. Let me know if you have any more questions.
E
Ok thanks for your answer.
Even if it served me well (4years), I still find it weird that it happened on "a", "b" and "c" keys, and not "zqsd" or something I use a lot. Anyway, guess it's time for some replacement.

Thanks for your help
R
Userlevel 6
No worries! Just let me know if you need more help.
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