Blackwidow wired keeps disconnecting

Discussion in 'Razer Support' started by Brucecamp4, Jan 26, 2021.

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  1. Brucecamp4

    Brucecamp4 New Member

    This issue started last week and I have been following all the guides and troubleshooting on my own.
    The keyboard would connect to the computer and show up in Synapse and then about 5 seconds later it disappears and reconnects.
    I updated my computer to make sure everything was up to date and no fix.
    I uninstalled Synapse and the disconnection issue went away. Reinstalled and it came back.
    I then started removing services from Synapse and upon removing Chroma Studio, the keyboard is once again stable and stays connected.
    Obviously there is something wrong with the software. Is this a known issue? Is there a fix?
    I bought your mouse and keyboard specifically to be able to use the RGB which is now unusable without the studio to program it.
     
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