Blackwidow wired keeps disconnecting | Razer Insider

Blackwidow wired keeps disconnecting

  • 27 January 2021
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This issue started last week and I have been following all the guides and troubleshooting on my own.
The keyboard would connect to the computer and show up in Synapse and then about 5 seconds later it disappears and reconnects.
I updated my computer to make sure everything was up to date and no fix.
I uninstalled Synapse and the disconnection issue went away. Reinstalled and it came back.
I then started removing services from Synapse and upon removing Chroma Studio, the keyboard is once again stable and stays connected.
Obviously there is something wrong with the software. Is this a known issue? Is there a fix?
I bought your mouse and keyboard specifically to be able to use the RGB which is now unusable without the studio to program it.

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