Blackwidow X Chroma - Driver error

Discussion in 'Keyboards' started by Bronzebaybiz107, Nov 12, 2022.

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  1. Bronzebaybiz107

    Bronzebaybiz107 New Member

    Hey guys,

    after the last Synapse 3 Update my keyboard can't be find in Synapse 3 and it doesn't light up.
    I tried nearly everything (i guess).
    Did install synapse 3 again
    disconnected the keyboard multiple times and still the same error. Every other device work normal.

    Am I the only one with this Problem?
     
    Bronzebaybiz107, Nov 12, 2022
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    davidnclsm, JulianKapa and pancholr like this.
  2. chzango99

    chzango99 New Member

    Same for me. Synapse does not find any of my keyboard and mouse. The wireless dongle from my Deathstalker V2 gets recognized as a mouse in the windows device manager after the update today and i cannot use it wireless. It still works with the usb connection though. Hope they roll back the update or fix it fast
     
    chzango99, Nov 12, 2022
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  3. RzGargoyle

    RzGargoyle New Member

    RzGargoyle, Nov 12, 2022
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  4. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Hi guys!


    Make sure to restart your PC after the Synapse 3 update and perform a clean installation of the Synapse app if you're still experiencing the same issue. Let me know through PM if that didn't work so I can start a case and raise your concern to the relevant team. Thanks!

    *Thread locked to curb conversation to PM.
     
    Razer.Zionzedd, Nov 14, 2022
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