Blade 14 2014 Power delivery crashes?

Discussion in 'Razer Support' started by RamesTheGeneric, Oct 27, 2019.

  1. RamesTheGeneric

    RamesTheGeneric New Member

    My blade has been crashing very frequently, mostly whenever a moderate to high gpu load is introduced. It almost certainly crashes when on battery and has some chance of running on the charger for about 30 seconds depending on the load. These crashes also happen on a maxed out or near maxed out cpu when on battery but not the charger. When the battery is around 40 percent, trying to login into windows causes these same crashes. At that point, I can only get into windows with the charger plugged in and even then, these issues are still present, just a little harder to cause. I've tried unplugging the battery and doing the same things I did with the battery plugged in such as Blender GPU renders, TF2, Minecraft which all resulted in the system crashing. I didn't even bother to test out more demanding games since they already crash instantly on battery and sometimes on wall power. Some help and advice would be greatly appreciated and please go easy on me since this is my first time posting here.

    Here are some of the specs just in case.

    CPU: i7-4702HQ
    GPU: GTX-870M
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Please PM me the serial number of your Blade. I'll take it from there.
     
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