BLADE 15 screen goes on and off after sleep mode

Discussion in 'Razer Support' started by Vartesh18, Aug 27, 2021.

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  1. Vartesh18

    Vartesh18 New Member

    Hi,

    I've been recently having issues with my Razer Blade 15 2019 Advanced.

    The problem I'm having is that every time I put the pc on sleep mode and get it on again after a while, it enters a "phase" where the screen goes on and off randomly. It shuts off for less than a second and goes back on for minutes before shutting down again.

    The only solution I found is rebooting the PC and the problem disapears (until I put it to sleep again..)

    I've checked a lot online and have not yet found someone with this precise problem.
    I obviously updated all the drivers several times and it still did not fix it.

    Thank you in advance for your answers !
     
    Vartesh18, Aug 27, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    When the issue occurs, is Synapse running in the background? Were there any changes applied to your system before the issue? Try to isolate the behavior first by doing a factory reset on your laptop. If that doesn't help, do send me the serial number via PM.
     
    Razer.GuitarScar, Aug 28, 2021
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