Blade - How Is The Support?

Discussion in 'Systems' started by AakarshG, Jul 9, 2017.

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  1. Hey,

    I am new here, so I apologize in advance if I am posting this in the wrong place and if this has already been asked before. I have recently really been interested in buying a razerblade as it seems like the MacBook of windows. What always stops me are the complaints many people have with razer support as there are quite a few quality control issues. My question is, what should I expect if I am to buy the razerblade in terms support if I have issues with my system? Also, would buying from amazon or bestbuy be a better option?

    Another quick question is if there is any news of a newer model coming out later this year? I was wondering if I should wait a bit or just buy it now as I need a laptop but its not an emergency?

    Thanks in advance for your help!
     
  2. iboidoivi

    iboidoivi New Member

    Iv talked to the support live chat several times and have always ended the chats with 100% satisfaction I really dont know why people give them a bad rap. As long as you dont end up freaking out on them like some customers do with other companies you should have a great experience.

    As for where to buy it I suppose thats completely up to you. I got mine off the Razer store because they had $500+ worth of games and software included along with the student discount lowering the price by 5%. So go to wherever you might get the best deal or where you feel the most comfortable Id say.

    The 14" Razer Blade however has been said to be coming out with a new 4K screen with touch and stuff. Yet theres been no sign of it from what I know and theres not really a release date. If your talking about specs however Im not sure when a new model will release but the 2018 edition will most likely come out around holiday.
     
  3. Joikansai

    Joikansai Well-Known Member VANGUARD

    Buying from 3rd party seller has good factor which is quicker replacement if there's any problems. From Razer store you will get sometimes a bunch of gifts, I felt like I buy €2350 Blade for only €2000, because it came with pheriperals and games that worth almost €400, and I need All of those gifts.
    QC problems is related the high demand on it, but it could be recognized within RMA period. Once you get decent machine you will get almost same build quality as Apples laptop, with better hardware.
    After owning their systems over 3 years, i am satisfied with Razer EU CS.
     
  4. Is there a time period where they offer free stuff? Because right now i see nothing :frown_: Also how is the razerblade vs the new macbook pro if any of you would know?
     
  5. BaffTech

    BaffTech New Member

    Didn't have the opportunity to test it by myself but this video might help (but comparing Razer Blade Stealth, maybe that was not your question):
     
    Last edited: Jul 12, 2017
  6. Joikansai

    Joikansai Well-Known Member VANGUARD

    There's no time period they offering gifts and discount on ne, recently on father day they offered nice gifts for Blade 14 purchase. I think right now with new Blade 14 you'll get rockets league from Nvidia and FL studio from Razer, other free stuff from Razer, maybe you have to farm zSilver 2 or 3 months with cortex for 5 hours gaming every day;)
     
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