[Blade Pro 17 2020] Screen randomly flickering blank for a second | Razer Insider

[Blade Pro 17 2020] Screen randomly flickering blank for a second

  • 7 April 2021
  • 1 reply
  • 12 views
B
> Razer Blade Pro 17 2020 4k 120Hz 2080 Super Max-Q (RZ09-0329x)

While in Optimus mode only, the screen will randomly flicker black, as if it was turning off and on for a second. Sometimes, it does not occur for a few days and sometimes, it is every few minutes. Those symptoms are generally related to the Intel Graphics drivers and the Nvidia Optimus switching mechanism. It never occurs in dedicated GPU mode.

It is definitely not the same bug as the Nvidia black screen bug that is discussed here.

I've tried every known workaround:
- Installing either some very old or the latest Intel Graphics drivers (latest being 27.20.100.9316)
- Same thing for the Nvidia drivers (Game Ready DCH flavor)
- Seen on Windows 10 2004 and still present in latest 20H2
- Bios 1.04
- Played with the power options in Intel Graphics Control Panel & Command Center (self refresh, power savings, etc.)
- Played with the "Preferred graphics processor" in Nvidia Control Panel
- Played with Windows power management options (power mode, Intel Graphics power plan)
- Same symptoms plugged in or not

Does anyone else suffer from the same issue?
This topic has been closed for comments

1 Reply

Razer.Caziel
Userlevel 7
As far as I know, you're the first one to report this. Do you mind sending me a short clip of this happening along with your system and application logs? You can upload the files on GDrive and send me a shareable link, together with the serial number of the laptop.

*Thread locked to curb the conversation to PMs.
CookiesCookie settings