Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Blank Screen - Razer Blade 15 2019 Base Model

Discussion in 'Razer Support' started by Whiry, Jul 7, 2020.

  1. Whiry

    Whiry New Member


    After putting my Razer Blade 15 2019 Base Model into sleep mode this morning, when I try to wake it up I no longer have anything come up on the screen. The logo on the back is also not lighting up.

    I have attempted to connect it using an HDMI cable to an external screen, but there is no signal.

    The keyboard chroma is lighting up, but the razer mouse I have connected to the laptop will not light up either.

    The indicator light on the front of the unit is a flashing green, which to me is indicating that the system is awake.

    Does anyone have any idea of what the problem might be, or steps I might be able to take to resolve this issue?

    I only got this unit at Christmas, so it's only 7 months old.

    Any help is appreciated.

Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >