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Blank Screen - Razer Blade 15 2019 Base Model

Discussion in 'Razer Support' started by Whiry, Jul 7, 2020.

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  1. Whiry

    Whiry New Member

    Hello,

    After putting my Razer Blade 15 2019 Base Model into sleep mode this morning, when I try to wake it up I no longer have anything come up on the screen. The logo on the back is also not lighting up.

    I have attempted to connect it using an HDMI cable to an external screen, but there is no signal.

    The keyboard chroma is lighting up, but the razer mouse I have connected to the laptop will not light up either.

    The indicator light on the front of the unit is a flashing green, which to me is indicating that the system is awake.

    Does anyone have any idea of what the problem might be, or steps I might be able to take to resolve this issue?

    I only got this unit at Christmas, so it's only 7 months old.

    Any help is appreciated.

    Cheers
     
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