BlueTooth device error after in-place upgrade to Win11 | Razer Insider

BlueTooth device error after in-place upgrade to Win11

  • 18 December 2021
  • 1 reply
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Hi guys, I did an in-place upgrade to Windows 11 (Razer Blade 2019 Advanced 4K rtx2080 max q / 9750 Coffee Lake model). Everything working great and smooth, except for one thing: Bluetooth has disappeared. And that means no wireless Xbox controllers
I tried the usual stuff in Device Manager, i.e. update the driver, but when I browse locally, the only compatible driver that's found, is the driver I'm currently using, and re-installing this driver didn't help. Browsing online (Windows Update) didn't give me an alternative driver. And when I uncheck 'Compatible hardware", I get the usual loooong list of devices, but I have really no idea which device I could try...
Which driver do I need? Razer? Microsoft? Intel? Or how I could find out which version I need., and where to get it?... Anyone who has experience with this issue? The only thing I know is that AIDA shows that the driver/device issue is not Nvidia, but it's Intel. I've read posts about resetting the BT chip, but how would this fix a faulty driver?

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Fixed by doing WIndows Update, Advanced Options, then on 'Optional Updates", and there it was : a driver suggestion by Microsoft! Installed it, reboot wasn't even necessary, checked Device Manager and bluetooth is working again!!