Booster Prime - An error occured while requesting game settings | Razer Insider

Booster Prime - An error occured while requesting game settings

  • 24 April 2021
  • 1 reply
  • 23 views

This is happening on both Apex Legends, Valorant and Warzone. Although I have now uninstalled Warzone.

https://i.imgur.com/QQKN2s9.png

This topic has been closed for comments

1 Reply

Hey there!

Thank you very much for sharing your Cortex's concern with us here. My name is Michelle from the Razer Cortex Technical Support Team. I will be happy to assist you with your issue.

Here could you please provide us with your Cortex logs for us to isolate the concern? I will PM you a guide on collecting and uploading your Cortex logs if you need them.

Thank you again for sharing your screenshot with us. It helps us quickly figure out your issue.

We'll be looking forward to your reply soon.

Take care and have a great day!

Best regards,
Michelle Chang
Razer Cortex Team