bought headset less than one year ago, already out of warranty??

Discussion in 'Razer Support' started by Pinkclubradio976, May 23, 2021.

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  1. Pinkclubradio976

    Pinkclubradio976 New Member

    hey, i bought my razer kraken 7.1. headset less than a year ago, just today the volume button started coming loose and it broke, so i tried to sign my headset with its serial id for a replacement and the website said its already out of warranty. i have all the receipts from amazon and still it says on razer's website that its out of the warranty. what do i do?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please send me the serial number of the headset along with photos detailing the damages. Let's go from there.

    *Thread locked to curb the conversation to PMs.
     
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