Bought Naga Trinity, but software doesnt detect it

Discussion in 'Razer Support' started by ToothlessRaider, May 4, 2020.

Tags:
Thread Status:
Not open for further replies.
  1. ToothlessRaider

    ToothlessRaider New Member

    is there a way to make software detect this or should I just return it and find one that works?
     
  2. Kerellian

    Kerellian New Member

    Make sure you are using synapse 3 not 2. the older version does not see the trinity
     
    ToothlessRaider likes this.
  3. ToothlessRaider

    ToothlessRaider New Member

    ty. My keyboard works on 2, mouse on 3, any harm running both at same time?
     
  4. Kerellian

    Kerellian New Member

    i have to do with with my naga trinity and my mercury 7.1 v2... synapse 2 will run into some issues due to poor programming of synapse 3 but it will work
     
    ToothlessRaider likes this.
  5. ToothlessRaider

    ToothlessRaider New Member

    Thank you

    random spam here because the forums dont like short answers, so we will just ramble along and take up space to appease the settings of the forums

    The following error occurred:
    Sorry an error has occurred - Your content cannot be submitted right now, most likely because your post is too short. If you are still experiencing problems, please contact an administrator.
     
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Happy to hear that it all worked out for you, thanks to @Kerillian. Short answers do tend to get flagged as spam, but that's a server-side type of thing. Anyway, thanks for updating the thread. I'll be closing this as resolved, but feel free to shoot me a PM if the problem ever reoccurs.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >