Brand New Everything - Question

Discussion in 'Keyboards' started by hugio55, Feb 12, 2016.

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  1. hugio55_no_id

    hugio55_no_id New Member

    Hey All,
    I have a brand new Mac Pro, a brand new BlackWidow Chroma Stealth and I would consider myself very proficient on Mac OS and general computer know-how. YET... this keyboard is giving me issues and was wondering if anyone has experienced them.
    - The function buttons on the top (volume, iTunes controls, etc.) used to work. They don't anymore. When I click them, my computer makes the little error noise that Macs make and nothing happens. Strange.
    - I log into Razer Synapse, everything is up to date, I make a new User Profile with a color I like, add some macros, etc. Then, if I turn off my computer and turn it back on, the only available profile is the default "Profile" that's there when you launch Synapse for the first time.
    Any help would be awesome. I want to justify this $180 keyboard! Thanks!
    Ben
     
  2. gaykob7

    gaykob7 Well-Known Member

    Have you tried reinstalling synapse? Like completely deleting every folder conected to synapse and installing it again?
     
  3. jefferywang

    jefferywang Active Member

    I am sorry…I have bundle of those issues when I chose razer products. Sometime I am really frustrates. But I never give up my faith on razer. I should contract to razer support (email only....)hope they can help you. Good luck
     
  4. jefferywang

    jefferywang Active Member

    You should*
     
  5. hugio55_no_id

    hugio55_no_id New Member

    Thanks for the input, guys.
    J.i, I have, just did again. I am unsure if the "Profiles" will save yet, but the volume functions don't work still. Sadly.
    UGW, well, I am glad I am not the only one. I have two of these keyboards. On is being used by a custom built PC and it works fine with that 100% of the time. I wish their Mac OS compatibility was a little bit better!
     
  6. mrsun87

    mrsun87 Active Member

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