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Brand new Razer Ornata Chroma not working

Discussion in 'Keyboards' started by OysterD3, Jan 9, 2018.

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  1. OysterD3

    OysterD3 New Member

    I redeemed a Razer Ornata Chroma with zSilver last Friday, and I received it yesterday.
    I plugged in for the first time it actually work!! However, I decided to plug it into other port, but it's not working in any port or any other devices' port. All the USB port is working with other device but Razer Ornata Chroma.

    My system is not playing any sound when I plugged in Razer Ornata Chroma.
    I decided to kept it back to the box. After 3 hours, I bring it out and try again. It works again *LOL.
    I change to other port, not working anymore.
    I put it away, after 8 hours I try again, not working as well.

    Submitted a ticket to Razer Support but didn't get a response yet.
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