Broken Sensitivity

Hello I have the Razer Wolverine TE and it has a broken sensitivity.It’s supposed to have another sensitivity but it has a different one and no I couldn’t get used to it I have this controller for 3 months,I couldn’t get used to it,I talked to Razer Support and they noticed the problem.They said I can’t do nothing,maybe you guys know a way to fix it?I’m talking about the analog sticks sensitivity.