BW V3 Quartz Keys Unresponsive | Razer Insider

BW V3 Quartz Keys Unresponsive

  • 1 November 2022
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I just had a recent problem where I started recording macro by accident and didn't know how to stop it. This was all happening while I was playing league (don't judge) --> then while I was still in game, the keyboard RGB was glitching possibly because I kept spamming "fn f9" so then both my TAB and Capslock keys stopped working. I was still able to play the game and when it was over, I tried to type something into an empty area and my whole screen started spasming like random keyboard buttons were constantly being pressed even while I wasn't pressing anything.

So I tried a bunch of things like checking Synapse, but the real problem occurred after I did a "hard reset" of the keyboard itself by pressing "esc" "caps lock" and "spacebar" together, unplugging the usb and then plugging it in, then releasing the keys.

It was after this point that my entire keyboard stopped working. The rgb was a regular spectrum cycling and when I pressed on the keys it would have a green ripple effect (none of which is what I customized the rgb to be) Now I can't type a single thing on the keyboard.

Note:
- I already reinstalled both Synapse AND the driver, restarted the computer and it still doesn't work
- I tried doing the hard reset again --> still didn't work
- I tried deleting my temp files

It was after deleting my temp files that the keyboard, when plugged in would be sensed incorrectly by Synapse. Instead of "quartz" it would sense it as a regular black widow v3.

Can ANYONE help me with this because it seems like the more I try, the more problems occur or nothing changes.

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