Can Anybody See That The Warranty was 6 Month?

Discussion in 'Razer Support' started by smartSpringBudvalley440, Oct 13, 2018.

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  1. I encountered a problem with my mouse pad purchased in last November and the Customer Service told me it is out of warranty though it was display 1 year exactly here.
    And he said that it is 6 month for those purchase before oct.1, although I can't see it is marked on this page for mouse pad.

    and he said that mouse pad should be classified as Gaming Accessories instead of Razer Mouse Mats
    Last edited by a moderator: Oct 17, 2018
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello there! Can you PM me the case number? I'd like to take a look.
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