I have the exact same issue it just came in today and I can't log into the freaking razer app. I can log into the website but hey... want to play an FPS? Want to adjust that DPI. Nope. 100% down. I tried the above reinstall, file wipe fix and that didn't do jack s**t for me either.What's the fix? What's going on? Why is this a problem you all seem to have had in April that I'm now getting in mid May?