can not reload gold

Discussion in 'Razer Gold & Silver' started by Waleedalnomasy, Jul 9, 2019.

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  1. Waleedalnomasy

    Waleedalnomasy New Member

    hi
    i try to reload golds by visa and pay pal sine 07-Jul-2019
    but the Message is (( reload failed Thank you for using Razer Gold! The reload transaction has failed. Please try again later! Here are the details of your Razer gold purchase: ))
    \what is the solution?
     
    pancholr likes this.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please contact our Razer Gold Team by submitting a ticket. Clicking here to do just that.

    Please include the following:
    Razer ID
    Screenshot of the Error Message
    Providing time & date of the transaction
     
    0V3R_K1LL and DRIFT_IT like this.
  3. ama5555

    ama5555 New Member

    i face same problem when i used mastercard it work 2 times with me and others failed and pending
    but with paypal was work fine i waiting today for answer about this problem hope they fix it fast
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Have you reached out to our Razer Gold Team yet? If you haven't please do so and send me your ticket number via PM. Will be closing the thread to prevent threadjacking.
     
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