can not reload gold | Razer Insider

can not reload gold


hi
i try to reload golds by visa and pay pal sine 07-Jul-2019
but the Message is (( reload failed Thank you for using Razer Gold! The reload transaction has failed. Please try again later! Here are the details of your Razer gold purchase: ))
\\what is the solution?

This topic has been closed for comments

3 Replies

Userlevel 7
Please contact our Razer Gold Team by submitting a ticket. Clicking here to do just that.

Please include the following:
Razer ID
Screenshot of the Error Message
Providing time & date of the transaction
i face same problem when i used mastercard it work 2 times with me and others failed and pending
but with paypal was work fine i waiting today for answer about this problem hope they fix it fast
Userlevel 7
ama5555
i face same problem when i used mastercard it work 2 times with me and others failed and pending
but with paypal was work fine i waiting today for answer about this problem hope they fix it fast

Have you reached out to our Razer Gold Team yet? If you haven't please do so and send me your ticket number via PM. Will be closing the thread to prevent threadjacking.