Can someone help me? | Razer Insider

Can someone help me?

  • 15 January 2021
  • 5 replies
  • 10 views

I just try 15 day free trial of thx spatial audio and i really like it i want to buy it but i cant change region and when i change it to asia and proceed to buy thx spatial audio in Contact details in state/province box i cant find my region (sorry for my bad eng)

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5 Replies

I have the same issue. Contacted support but they told me that it was not supported outside of the US.
That's the answer I had from Razer's chat support.

But the THX Spatial audio software is found on Razer's Asia Pacific page.
https://www2.razer.com/ap-en/thx-spatial-audio

I really would like to purchase the THX Spatial audio but Razer's support is clueless about this product.
ehsanpivotlens
I have the same issue. Contacted support but they told me that it was not supported outside of the US.
That's the answer I had from Razer's chat support.

But the THX Spatial audio software is found on Razer's Asia Pacific page.
https://www2.razer.com/ap-en/thx-spatial-audio

I really would like to purchase the THX Spatial audio but Razer's support is clueless about this product.

Thx for answer my question so i have to buy this in full price right? cuz i just bought razer kraken x and i have 50% discount code
I bought the Kraken X too. And it seems like it IS supported. But somehow Razer's chat support just wanted to dismiss my case as soon as possible. I have the chat transcript though.

Anyway, I found out that if you try to upgrade (purchase) the THX Spatial through Razer's Surround Sound app, it will take me to a purchase registration that requires a Singapore address.

I tried to purchase directly via website and it could be purchased from there.
https://www2.razer.com/ap-en/thx-spatial-audio


There I can choose my country and purchase the THX Spatial audio.
I haven't done so yet because the webpage does keeps saying my 50% off promo code is invalid.

I rechecked the code many times and I haven't used it. The code came with Razer's 7.1 Surround app when I purchased the Kraken X.
And I am contemplating Dolby Atmos for Headphones since it's so hard to purchase the THX Spatial audio.
Is the THX Spatial superior compared to Dolby Atmos?
frontGiantsOrange257
Thx for answer my question so i have to buy this in full price right? cuz i just bought razer kraken x and i have 50% discount code



You can try putting your 50% promo code on the shopping cart page.
I haven't had much luck with that. Hopefully you can do it.