Can you get repairs after your warranty ends?

Discussion in 'Razer Support' started by selobot, Dec 2, 2020.

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  1. selobot

    selobot New Member

    Hi!

    My early 2019/late 2018 Razer Blade Stealth has begun to show signs of battery swelling over the course of the past few months. There's a bulge under the front side of the laptop, it doesn't sit level on a table, and the trackpad is starting to become raised and it's not sensing when I click in the corner like normal (it only works when I click towards the middle-front, and it often registers left-clicks as right-clicks).

    I was looking to get a battery replacement/repair from Razer, but when I try to go into the Razer support portal, it says that my warranty has ended so I can't even contact the people who could fix it. Do I need to get a new computer? Or is there a way for me to get it fixed by Razer and just pay for it rather than using the warranty? It seems absurd that there's no obvious way to pay for a repair after your warranty ends.
     
  2. glitchedmac

    glitchedmac New Member

    Same issue with Razer Blade 15 2019 laptop. Battery bloat to the point of warping the housing. Still waiting to hear from support. I clicked past the out of "limited warranty" message to get a contact form.
     
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