Can you get repairs after your warranty ends?

Discussion in 'Razer Support' started by selobot, Dec 2, 2020.

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  1. selobot

    selobot New Member

    Hi!

    My early 2019/late 2018 Razer Blade Stealth has begun to show signs of battery swelling over the course of the past few months. There's a bulge under the front side of the laptop, it doesn't sit level on a table, and the trackpad is starting to become raised and it's not sensing when I click in the corner like normal (it only works when I click towards the middle-front, and it often registers left-clicks as right-clicks).

    I was looking to get a battery replacement/repair from Razer, but when I try to go into the Razer support portal, it says that my warranty has ended so I can't even contact the people who could fix it. Do I need to get a new computer? Or is there a way for me to get it fixed by Razer and just pay for it rather than using the warranty? It seems absurd that there's no obvious way to pay for a repair after your warranty ends.
     
    selobot, Dec 2, 2020
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  2. glitchedmac

    glitchedmac New Member

    Same issue with Razer Blade 15 2019 laptop. Battery bloat to the point of warping the housing. Still waiting to hear from support. I clicked past the out of "limited warranty" message to get a contact form.
     
    glitchedmac, Feb 10, 2021
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