CANNOT CHANGE PROFILE PICTURE(after update) | Razer Insider

CANNOT CHANGE PROFILE PICTURE(after update)

  • 6 October 2019
  • 3 replies
  • 20 views

CANNOT CHANGE PROFILE PICTURE
i cannot change profile pic after update

1. i try upload same exact previous picture from last time to make sure there was no format issue(app on windows) [it says "There was an unexpected error. Please reload the page.][the reload F5 button is not available on this specific tab :"(( ]

2. i try reload/ change profile pic on on google chrome in razer insider... as u guessed it same issue
it says same thing"There was an unexpected error. Please reload the page"

so are their servers down

wait this one is eve better[ i tried change my profile pic on another pc(another razer account too)] (maybe would have worked]... no it did not work (this would be too goo to be true :O)

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3 Replies

Userlevel 7
EliteRankGlobal
CANNOT CHANGE PROFILE PICTURE
i cannot change profile pic after update

1. i try upload same exact previous picture from last time to make sure there was no format issue(app on windows) [it says "There was an unexpected error. Please reload the page.][the reload F5 button is not available on this specific tab :"(( ]

2. i try reload/ change profile pic on on google chrome in razer insider... as u guessed it same issue
it says same thing"There was an unexpected error. Please reload the page"

so are their servers down

wait this one is eve better[ i tried change my profile pic on another pc(another razer account too)] (maybe would have worked]... no it did not work (this would be too goo to be true 😲)


Thanks for posting your concern here. What's your Razer Synapse 3.0 current version? Please go to the gear icon at the upper-right corner then click about and look for "Version".
yes everything is fine

Thank you all
Userlevel 7
EliteRankGlobal
yes everything is fine

Thank you all


Awesome! Feel free to send me a PM should you need additional assistance.