Cannot purchase Mobile legend diamond

Discussion in 'Razer Gold & Silver' started by 24slk, Dec 6, 2018.

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  1. 24slk

    24slk New Member

    I charge to Razer gold but when purchasing mobile legend diamond error occurred. How to fix it?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    What error message did you get on Mobile Legends? Can you put up a screenshot of that? I highly recommend that you reach out to our Razer Gold team here to get this sorted out quickly.

    When submitting a ticket, please include the following:
    1. Razer ID
    2. Screenshot of the payment made
    3. Providing time & date of the transaction
     
  3. i am also having the same problem in buying diamonds for mobile legends. it keep on saying that there is an error of buying the diamonds
     
  4. i also have submitted the ticket including a screenshot. please solve this problem..
     
  5. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please send me a PM with your ticket number. That way, I can check the progress of your case.
     
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