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Cannot turn off Chroma Visualizer after Synapse update 3.5.116.10714

Discussion in 'Razer Support' started by EliasV__, Apr 13, 2020.

  1. EliasV__

    EliasV__ New Member

    After updating to Synapse 3.5.116.10714 today, I'm unable to turn of Chroma Visualizer for my Razer Cynosa Chroma keyboard, when I go to the lighting settings for my keyboard it says "The Chroma Visualizer app is currently controlling your device's lighting."
    and there's a "Manage Chroma Apps" button below it. When I click the button the app just freezes, forcing me to close it.
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hello there! Thanks for posting your concern here. Was everything covered? Are you still experiencing the issue? Feel free to update this thread anytime.
     
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