Cannot turn off Chroma Visualizer after Synapse update 3.5.116.10714 | Razer Insider

Cannot turn off Chroma Visualizer after Synapse update 3.5.116.10714

  • 13 April 2020
  • 1 reply
  • 17 views

After updating to Synapse 3.5.116.10714 today, I'm unable to turn of Chroma Visualizer for my Razer Cynosa Chroma keyboard, when I go to the lighting settings for my keyboard it says "The Chroma Visualizer app is currently controlling your device's lighting."
and there's a "Manage Chroma Apps" button below it. When I click the button the app just freezes, forcing me to close it.

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Userlevel 7
Hello there! Thanks for posting your concern here. Was everything covered? Are you still experiencing the issue? Feel free to update this thread anytime.