Can't Change 2-Step Authentication

Discussion in 'Razer Support' started by sylvric, May 10, 2021.

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  1. sylvric

    sylvric New Member

    Hey everyone,

    I recently changed my phone number and I don't receive the 2-step auth codes. Is there any way to change my phone number on the account so that I can redeem my razer silver?
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Try to omit zeroes or any other prefixes after the country code. You can also use the backup codes to change the phone number. Send me a PM if you no longer have access to those, so I can submit a request on your behalf to change the default phone number.

    *Thread locked to curb the conversation to PMs.
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