Can't import profiles into Synapse 3?

I created a profile I really enjoy and I exported it from chroma so I could add it to my keyboard's memory, but when I go ahead and attempt to do so I can't find my exported file. Can Synapse v3 seriously not use profiles exported directly from it or am I doing something wrong? I am using a Blackwidow Elite which is not supported in Synapse v2, so I cannot use that.