Can't link my mouse with Synapse 3.0 | Razer Insider

Can't link my mouse with Synapse 3.0


Hello, I can't connect my devices to synapse. My mouse is razer mamba tournament edition and it's just not working. I tried to unplug and plug it again, but that's not working either. Does anybody have a suggestion?
Thanks for your time.

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6 Replies

Hi there, @Radko69! Is this working fine before? Send us a screenshot of your Razer Synapse so we can see what's exactly happening. Also do send us a PM together with the serial number of your Mamba Tournament Edition mouse.
I am having this same issue with my Razer Naga as of 2 days ago
i have a mamba wireles with the same issue
Razer.FatKidWanderer
Hi there, @Radko69! Is this working fine before? Send us a screenshot of your Razer Synapse so we can see what's exactly happening. Also do send us a PM together with the serial number of your Mamba Tournament Edition mouse.


i have this kind of issue too.
Razer Synapse 3 wont detect my mamba wireless mouse, but it detected my BW V2 Tournament Edition Keyboard.
Can you help me?
Userlevel 3
Hey guys! For those who are having the same issue, feel free to drop me a PM. Make sure to include the link to this thread as well. Cheers!
ok, according to support staff, my variant (16000) isn't supported by synapse 3