Can't register Basilisk; PN starts with RC, not RZ?

Discussion in 'Razer Support' started by SemioticWeapon, Aug 6, 2020.

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  1. SemioticWeapon

    SemioticWeapon New Member

    I'm trying to register a brand-new Basilisk cordless mouse and I can't get past the first page of the data form because the P/N (which clearly starts with RC) won't be accepted by your system, which is apparently expecting it to begin with RZ.
     
    Nutzhanglow likes this.
  2. I have the same problem.
     
    Nutzhanglow likes this.
  3. phantombilly

    phantombilly New Member

    I have the same problem
     
    Nutzhanglow likes this.
  4. Use the PN printed on the box, not in the label. It starts with RZ.
     
    mjwillson23 likes this.
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