[MONTHLY SILVER] April 2024 30,000 Silver Drawing
Your place to find answers, official support, community help, product launches, giveaways and more.
Check out our newest promotions, product updates, contests and giveaways.
Engage with the Razer Insider Community. Discuss ideas and ask questions
Get official Razer and community support in our support forums.
Stay up to date on the latest product launches, announcements and information.
Enter our weekly drawing for a chance at 5000 Razer Silver
Share your support success stories and you may earn 2500 Razer Silver
Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly.
How about you fix existing devices and macros before you support more. Don't want you having too much of a work load at one time right.What does it take to get bugs fixed from Razer, I have submitted on reddit, on the synapse app, on this forum, do you have a carrier pigeon I can tie a note to, a mailing address, email, telegram, morse code, what way works best for you lot? I know it's an open beta. But synapse 3 isn't and that also does not let me use some supported devices. Fix your shit
Hey all,I cracked the QHD 165hz screen on my mid-2021 Razer Blade 15 Advanced and I’m trying to replace it. I removed the cracked panel and found this product number: N156KME-GNA. So I searched it on Ebay and found that it led to what are other 15.6” QHD 165hz panels and bought this one specifically. The panel is exactly the same size and has the same 40-pin connector in exactly the same spot. The issue is, when I connect the new panel to the laptop, the panel gets power but it does not display anything. I can confirm that the laptop is booting up as I can connect another screen to it via HDMI and that works. I’m wondering if there’s anything else that needs to be done for the panel replacement to get it to recognize and send display to the new panel.Any help would be appreciated!
I’ve got a Razer Blade 18 with a 4090 and i9 processor. I’ve had it for about 10 months now, and for the past 6 months or so it’s been using an insane amount of RAM even when nothing is running. I’ve upgraded it to have 64GB of DDR5 RAM, and its regularly using ~50% of that even without an intensive applications running, or even any programs at all. I’ve added screenshots of RamMap and Task Manager, where you can see the memory usage of the processes definitely doesn’t add up to ~80% of memory used. Both of my SSDs have over 40% of free space. This is how it looks like most of the time during normal usage. (FYI Vivaldi is my Chromium based browser). I also use WSL, which I’ve capped to at most 8GB of memory utilisation. Let me know if you need any more metrics, I’d like to figure out what is going on and what the issue is (if there is one at all) and try to improve the performance on this machine
Hi! I'm on Windows 10, all my Drivers and Softwares are a 100% up to date. However.. i can't find the solution for the following problem. The headsets audioquality is awesome when i am NOT in a Voice chat (Discord, Zoom, etc.) But whenever i join in one, or something uses the headsets Microphone the sound quality drops daramtically.. like its mono or stereo (idk.) with almost no bass. And when i leave or close the app that uses the mic its fine again. I couldn't find any Settings in Synapse nor the basic windows Audio Device settings. I found some forums online where they assume that this is some "hands-free" functionality when using Bluetooth headphones but idk about that. It's very frustrating that i can't enjoy an awesome game with amazing sound when i am playing with my friends and speaking to them. The previous headset i owned whic is a Logitech G935 didn't had that kind of problem. So there is definitely something with the Barracuda Pro. Thanks!
The app feels smooth and much snapper. But im kinda baffled and VERY angry i lost all my profiles now. Importing old profiles do not work. All colors are reset to nothing, so i dont have any clue what they were
Hello, I have a Kiyo Razer that recently stopped working. It worked fine for about a year and a half and then now it fails when trying to connect to videoconferencing (Google Meet and Zoom) after being initially recognized and seeing the ring light flicker. The Synapse software sees the Kiyo but when I click on the logo in Synapse it disappears. I cannot tell if this is a hardware or software problem or both? Thanks,Mike S
Chroma lighting not working for deus ex - Mankind Divided on new synapse beta. The lighting works for other games(Diablo 4). Can someone please advise me?
My laptop received a tiny hit to the side of the screen and the screen went black.The laptop works fine with an external screen, and the internal screen is not recognized by the OS. Could it be that only the connector got loose or do I need to replace the screen?And assuming I need a new screen, how can I find the exact model to order? My laptop was RZ09-03102 with 13.3" FHD Matte (1920 X 1080), 120 Hz screen. I would appreciate any input you guys might have.Thank you!
Insiders!It’s been over a year since we moved to the new platform, and we hope that all of you have gotten used to the new look and feel of the site. Along with the shiny new coat of paint we’ve also received a number of tune ups under the hood which means that a lot of the ways Insiders can earn Razer Silver have changed. GiveawaysAll of our partner giveaways include prizes where anyone who enters the drawing is eligible to earn Razer Silver as long as they have reached the “Normal” rank on Razer Insider. Reaching “Normal” rank is easy. Engage in conversations and reply at least 10 times and create five topics to reach “Normal” rank. Weekly and Monthly DrawingsThe second way to earn Razer Silver is through weekly and monthly participation along with just being good community members on Razer Insider. Simply reply to the drawing threads to enter, however you must have reached “Normal” rank in order to qualify for the prize. See above for details on reaching “Normal” rank. Good Behavio
Hello, I changed my phone number, but I forgot to update it on here before changing it. Now I can’t access to anything on my account because every step wants a verification code from my old number. Can anyone help me with this subject?
When I connect my 4K 144hz external monitor to my Razerblade 17’s HDMI 2.1 port, I can only run the monitor in 4K @ 60hz. If I change it to 120hz in Display Settings and save it, my external monitor loses video and I’m forced to revert the change. The HDMI cable is a high speed cable with ethernet, so the cable isn’t the issue. If I run the external monitor in 1440P, I can then run at 120hz successfully. I have turned off HDR to see if that was an issue, but it doesn’t resolve the issue. Why am I not able to run at 120hz in 4K?
As with Synapse 3, i now also see it happening with Synapse 4 beta. After quiting “All” from the tray menu, some of the apps keep active. Prior Synapse 3 would keep running in RAM. I do now see that being close. But i still see Razor related items not stopping and keep running
Why does the RAM usage for synapse again needs to be so high?I saw it peaking at almsot 700mb. After its running a while seems to lower. but almost 500mb on RAM?!
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.