Chroma Configurator for mac

Discussion in 'Keyboards' started by jea345, Jan 16, 2015.

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  1. Im with you..I check every two days.As customer they can't take time to give us positive info?We need to all call in for a answer we deserve after paying all this money.This keyboards are not just for Gamers.Im a producer who likes style in my work environment.this is awhile new world interested in gaming keyboard because of the look and style. Most producers use Mac...
     
  2. PersonSuit

    PersonSuit Member

    lol, ya. Keep the eyes on them thread. I hope they release an update soon. I don't want one today though, I couldn't believe what they said.
     
  3. What do you mean by this?
     
  4. PersonSuit

    PersonSuit Member

    It's April Fools day. I believe what people say on the internet today as much as what my pet unicorn tells me
     
  5. I'm just glad that so many mac users are coming together about this. I thought that I was one of the only mac users that adores razer when I created this thread, but I'm happy now that I get to see that it's not just me :). Let's have hope today.
     
  6. WGoldsworthy

    WGoldsworthy New Member

    If we all pray together now, maybe the Razer gods will reward us! xD :D
     
    jea345 likes this.
  7. I also hope, that they gonna release that update soon or at least give us some further infos... :heart: Mac :heart: Razer
     
    jea345 likes this.
  8. I just contacted razer support and recieved this in response:

    "Thanks for your support on Razer Synapse.
    We are sorry for any inconvenience, however, as you can see, this feature is not available at this point of time.
    We have included this features into feature requested poll for the Mac developer team to work on this.
    We do not have ETA yet at this point of time.
    Again thanks for the feedback and have a nice day.

    Best regards,
    Razer Software Team"

    Hopefully this isn't the case and it truly will come out sooner than...never...

    Keeping Hopes High Tho despite this response from razer!
     
  9. Disappointing. It seems that every support person says something different.
     
  10. Reply to them with the link to the thread where the staff member set the ETA to late March. The support team doesn't actually know about the ETA's for stuff like this until they actually go and talk to the devs. That's what happened when I contacted support.
    They will likely reply to you with what they replied to me, which is the original ETA is still pretty much what they expected it to be, so we should be close.
     
  11. > Hi Megan,
    >
    > I am truly sorry about the misunderstanding as we are the technical support team and not the insider nor development team. I just consulted the specialists and they can confirm that the active ETA on the software is in accord to the post that you have linked me.
    >
    > Yet again, I apologize for the mishap on my part.
    >
    > Please have a great day.
    That's what you get when you send them the link to the thread.
     
  12. But the ETA already passed...
     
  13. If the specialist confirmed that it was towards the end of March in the middle of March, I would assume we're close to getting it still.
     
  14. Any Update on the time it will come out? It's April 4th
     
  15. Right?! I'd at least like some kind of update.
     
  16. PersonSuit

    PersonSuit Member

    Maybe they meant March 2016...
     
    BubberDucky likes this.
  17. Ok Razer, I spoke with someone from support, and he said to know the new ETA, we would need to contact the insider staff. He said that the only way to do so is on a thread like this one. So please, just please give us an update on the Blackwidow Chroma Configurator for Mac. That's all I'm asking.
     
  18. technokat

    technokat Director, Social Marketing Staff Member

    I don't believe this to be true, do let us know the support staff that you have spoken to so I can follow up accordingly on what is going on. As far as I know we're still waiting on news and right now unfortunately, we do not have an update, you'll be sure to know when there are news.
     
  19. Ok. I believe the person that I spoke to was Kevin K. Thank you very much.
     
  20. polyinfoPuceRed986

    polyinfoPuceRed986 New Member

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