Communications audio mess up | Razer Insider

Communications audio mess up

  • 16 September 2021
  • 1 reply
  • 175 views

So I am using a Razer Blade 14 3070 and whenever I get on some call(zoom,discord,etc) any other audio starts to mess up and i can not hear anything except voices and this is especially messy when someone presents their screen during the calls. I cant hear anything .
Anyone know how to manage this issue?

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1 Reply

Userlevel 5
Have you tried disabling Synapse to check if it behaves the same without it in the background? For now, please ensure that you have the latest Windows by following this guide. PM me the serial number of your laptop along with a screenshot of your MSINFO32 if the problem persists. I can use those to verify its model and take a closer look at your system.

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