Constant network errors when trying to submit a support ticket | Razer Insider

Constant network errors when trying to submit a support ticket

  • 19 August 2021
  • 1 reply
  • 7 views

Hello,

Wasted 30min of my life with the support system. Every time I try to submit a support ticket I get constant "Network error" message.

I have tried FF, Chrome and IE and all of them with and without a VPN and also tried a second VPN. Same error every single time. See 1st picture.

On a few attempts the Captcha randomly just stopped working where it says "you are not a robot" and also that the capture is not complete. See 2nd picture.

My internet works fine, obviously, otherwise I would not be able to post here!

Anyone out there know why this error constantly persists?

I'm not using any add blockers etc.

It is extremely irritating.

Thank you.

This topic has been closed for comments

1 Reply

Userlevel 5
That's troublesome! Let me assist you from here. Please PM me more details about the nature of your concerns. That way, I can better understand the situation and advise you accordingly. I can also submit a support ticket on your behalf if necessary.

*Thread locked to curb the conversation to PMs.