WTF is up with this company hiding everything. Just purchased a Kiyo Pro camera and cannot use the thing on MacOS. The Synapse page has a MacOS download, that just reloads the page.
How do you contact Razr support? Going to the support page offers _no_ way to contact support. There's almost no references to "cameras" in the product list for support. Is Razr just as serious about this product as the others because the support for it is terrible.
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Userlevel 7
- Razer Support
- 7595 replies
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7 March 2021
tickedoffcustomer
WTF is up with this company hiding everything. Just purchased a Kiyo Pro camera and cannot use the thing on MacOS. The Synapse page has a MacOS download, that just reloads the page.
How do you contact Razr support? Going to the support page offers _no_ way to contact support. There's almost no references to "cameras" in the product list for support. Is Razr just as serious about this product as the others because the support for it is terrible.
Hi there! Thanks for initiating this post. You can contact our Support Team by submitting a case using this link. Ensure to select "Razer Speak & Broadcaster Devices" from the drop-down list and type in the device's serial number, then click submit. By the way, the Razer Kiyo Pro is designed to work with Windows operating system. Also, please be aware that the Razer Synapse 3.0 requirement is Windows 8 64-bit or higher. To know more about Razer Kiyo Pro, please click here. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.
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