Cortex Not Letting Me Customize Game Artwork | Razer Insider

Cortex Not Letting Me Customize Game Artwork

  • 3 September 2021
  • 2 replies
  • 1 view

So I just got a new PC yesterday and when I went to download Cortex, it all of a sudden wouldn't let me add custom artwork for the game booster on Cortex. There would normally be a "Browse" button for a custom image from file option, but for some reason, it's just not here anymore. I think that's really weird cause on my other PC, it worked just fine for eight months until I had to return it. Now my first day on my new PC it just won't give me the option, as shown in the attached screenshot for when I tried to change the artwork for Jump Force.



I tried both repairing and a fresh uninstall of the software, and neither option worked. I'm at my wit's end and I do not want to stare at pixelated icons whenever I fire up this app. I seriously need help from the forums, as the Discord server and the official support couldn't get me anywhere closer to an answer. Thanks in advance.

This topic has been closed for comments

2 Replies

Userlevel 7
Hey @Michelle-RazerCortex! Could you please help us with this post? Thanks in advance.

Hi JosephStardust! I've tagged my peer from the Razer Cortex Support Team. Please wait for her follow-up here or via PM.
Hey @JosephStardust, I have replied to your PM. Please check it and let me know if you need further assistance.
Hey @Razer.Speedcr0ss, thank you for looping me in.

Michelle