how do i fix this?
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Userlevel 7
- Razer Support
- 7595 replies
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22 April 2022
MrPicarotti
Seems like my rig is not supported by cortex.
how do i fix this?
Hey there! Let me get my peer's attention.
Hi @Michelle-RazerCortex! Can you help us with this post? Thank you so much.
A
Hey there!
Thank you very much for sharing your concern with us here. My name is Michelle from the Razer Cortex technical support team. I will be very delighted to assist you with your issue.
After investigating, we found that your CPU is not supported in Razer Cortex. As we don't have enough information on this CPU type, we cannot help you optimize your gaming experience according to your PC setting. But we update the database regularly, once we have the details on this CPU, Razer Cortex will support it. We are sorry that we cannot give you an exact time.
Thank you for your patience and understanding.
@Razer.Speedcr0ss Thank you for bringing this issue to my attention. Hope you have a great day!
Michelle
Thank you very much for sharing your concern with us here. My name is Michelle from the Razer Cortex technical support team. I will be very delighted to assist you with your issue.
After investigating, we found that your CPU is not supported in Razer Cortex. As we don't have enough information on this CPU type, we cannot help you optimize your gaming experience according to your PC setting. But we update the database regularly, once we have the details on this CPU, Razer Cortex will support it. We are sorry that we cannot give you an exact time.
Thank you for your patience and understanding.
@Razer.Speedcr0ss Thank you for bringing this issue to my attention. Hope you have a great day!
Michelle
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